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The Client System · Foundation
CRM foundation · Studio operations · Outreach infrastructure
Prepared for
Georgia Christofilou · Make Sense
Scope
The Client System, restructured to grow at your pace
Prepared by
LOVR · August 2026
Overview

The same system, restructured around three fair principles.

You told us the full system made sense but the ongoing monthly did not, not before demand is proven. That was the right read, so this version restructures the offer rather than discounting it. Three changes, plainly stated.

One. The build now covers the complete system and nothing else. Every pipeline, automation, template and journey from the full proposal is in it. No contacts are bundled inside the price.

Two. The monthly drops from $2,400 to $390 and covers only what it costs to keep the system running: the platform, the sending and the support. You run the day to day yourself, which you asked about, and the honest answer is yes, you can.

Three. Contact research becomes its own line at a flat rate per contact. You decide how many, and when, and you can stop and start as demand teaches you. Your database grows at exactly the pace you choose to fund.

Scope of work

The build.

$4,900 + GST, one time. Every item delivered, tested and documented inside the fee.

01

Strategy & discovery

DeliverableQty
Positioning and objectives workshop1
Ideal client profile, defined per industry5
Client journey blueprint, first found to referral1
Database architecture: fields, naming, governance1
Architecture Document, written and owned by you1
02

Platform foundation

DeliverableQty
Pipelines: Outreach, Enquiries & referrals, Active projects3
Pipeline stages, mapped first touch to referral21
Custom database fields and tagging rules20 / 12
Saved views and filtered lists, including the outreach view25
Notification rules, routed by list, stage and source8
03

Outreach kit

DeliverableQty
The outreach view: your list filtered to not yet contacted, strongest fit first, with the reason each business made the list1
Template framework per industry: introduction, second note, third note, revival20 slots
Your copy loaded, formatted and merge fielded into every slotAll
Follow up scheduling wired behind each template: one click marks a business contacted, the reminders follow on their ownBy design
Email authentication on your domain: SPF, DKIM, DMARC3 records
The writing stays with the writer

Copy is your craft, so nothing in this build puts words in your mouth. You write the introductions and the follow ups, in your own voice, and we build the structure they live in: the slots, the merge fields, the scheduling, all five industries ready from day one. Wherever your contact research goes, the framework is already waiting for your words.

Scope of work, continued
04

Nurture journeys

JourneyMessages
Not yet ready: quarterly notes that keep warm prospects close4
Past client: staying present after the project ends3
Referral: the considered ask, at the right moment2
Nurture messages written and live at launch9
05

Studio operations

DeliverableQty
Designed proposal template: you fill in the scope and price, send it as a link, and see the moment it is opened and accepted1
Booking calendar, synced to your availability1
Enquiry acknowledgement from website, Instagram, Facebook, email and Meta lead formsUnder 60 sec
Operations messages: proposal reminders, booking confirmation and reminder, invoice reminders, Google review ask, testimonial ask9
Core automations live at launch19
06

Data & reporting

DeliverableQty
Website tracking, so every enquiry is traced to its true source1
Leads dashboard, live and self serve1
07

Testing, training & launch

DeliverableQty
Full QA pass: test contacts driven through every journey end to end1
Email rendering and deliverability testing1
Training session, recorded so you can rewatch it1
Written operating documentation, owned by you1
Post launch support window30 days
Nothing goes live untested

Every journey is walked by a test contact from first enquiry to invoice before a real prospect ever enters it. You see every template and every journey, and approve every word, before anything sends.

Platform & management

What it runs on, and who runs what.

You asked about the platform and how much you could manage yourself. Both deserve straight answers. The system is built on an established commercial CRM platform, carried under LOVR's agency licence, in an account that is yours. Every contact, template, pipeline and automation sits inside it, and everything is exportable. If we ever part ways, the database leaves with you.

A

What you run

After training, day to day
Writing and sending your introductions, from your own address
Marking contacts as contacted and moving cards across the pipeline
Sending proposals, taking bookings, issuing invoices from the templates
Reading the leads dashboard
Ordering contact research batches, whenever you choose
B

What we run

Behind the system, every month
The platform subscription, carried in full
Email sending for the automations and journeys
Sender health on your domain: opens, spam placement, reputation
Email support, up to 30 minutes each month
Plainly stated

After the training and the 30 day support window, the day to day genuinely runs without us. The recorded session and the operating documentation exist so you are never dependent on anyone to use your own system.

Contact research

$1.50 per contact. You set the volume and the pace.

Rather than bundling a fixed database into the build and a fixed top up into the monthly, contact research is now priced on its own, at a flat rate, ordered when you want it. This is the part of the system that should scale with demand, so it is now the only part priced by volume.

01

What each contact is

Every contact delivered
A business researched against your ideal client profile
The right person at that business: name, role, email
The email verified before it enters your database
Tiered A, B or C for fit, with the reason recorded
Loaded into your outreach view, templates ready
02

How it is priced

Terms
Per researched, verified contact$1.50 + GST
Ordered in batches of 250$375 + GST
Order by email, any time, any industry
No subscription, no minimum, no expiry
The rate holds as your database grows
Why it is structured this way

Your concern was funding a fixed monthly before demand is understood. This removes it. When outreach is converting, you order more. When you are at capacity, you order none. The spend follows the demand rather than running ahead of it.

Ongoing costs

$390 per month. What it costs to keep the system on.

One monthly line, month to month, no term. It carries the platform and keeps the system healthy. There is no research, no content work and no management labour hidden inside it, which is why it is $390 rather than $2,400.

A

Platform & support

$390 / month
Included, every month
Platform subscription, carried in full, no licence cost to you
Email sending for automations, journeys and operations messages
Sender health watched on your domain: opens, spam placement, reputation
Email support, up to 30 minutes each month
On support, plainly stated

Thirty minutes covers the questions a month actually holds. If you ever ask for something larger, a new journey, a template rewrite, a structural change, we quote it before any work is done. You will never receive an invoice you did not see coming.

Scaling further

The full system remains on the table, unchanged.

The Foundation is the same system underneath the full proposal you have already reviewed, so scaling up is a decision, not a rebuild. When demand is proven and you want the running of it taken off your hands, either layer switches on over what is already built. Nothing is redone and nothing you have paid for is repeated.

B

Outreach & lifecycle, managed

+ $1,200 / month
When you switch it on
Researched contacts added and tiered monthly, without orderingup to 500
Templates refined each month on what real replies teach
Follow up cadence kept honest: tasks scheduled, stale conversations flagged
Nurture journeys maintained and seasonal notes written
Monthly report and a quarterly review call
C

Advertising, managed

+ $2,900 / month
When you say go
Campaign and audience strategy, built from your database
Ad creative and copy, directed and produced
Campaign build, management and budget allocation
Conversion tracking wired into the same pipeline, source stamped
Testing, refinement and plain language reporting
Plainly stated

Ad spend is paid by Make Sense directly to the platforms and is separate from this fee. Both layers are priced here so there are no surprises later, not because either is expected soon.

Investment
$4,900 to buildEx GST · One time · The system, complete
$390 per monthEx GST · Platform & support · Month to month
$1.50 per contactEx GST · Batches of 250 · Ordered when you choose

All figures exclude GST. Every line sits on its own: the build is once, the monthly keeps the system on, and the contacts are entirely at your pace.

What you ownOwner
The platform account and every contact in itMake Sense
The client database, with full export rightsMake Sense
Every template, journey and line of copyMake Sense
All pipelines, automations and templatesMake Sense
The Architecture Document and operating guideMake Sense
LOVR's accessRevocable
No minimum term

The system is yours from day one and the monthly is month to month. If it stops paying for itself, you stop. We would rather earn the next month than enforce it.

Next steps
A foundation you own, at a pace you control, with the full system one decision away.

If this structure works for you, reply and we will get the build underway. If any line deserves more explanation, ask. Every question gets a straight answer, this page is built on them.

Prepared by LOVR for Make Sense
Savannah Barber · Creative Director · savannah@lovr.agency